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Episode 65: Language to say you've changed your mind 改变主意时使用的短语
Episode 63: Language for getting down to business 展开工作时可用的短语。
Episode 63: Language to persuade someone to change their mind 说服某人改变主意的短语。
Episode 62: Language to announce your decision 宣布决定时使用的短语
Language for offering and accepting a promotion 提供和接受工作机会时可使用的语言
Episode 60: Language related to getting the sack 与裁员有关的语言表达
Episode 59: Language for presenting a new product 新产品发布时可使用的语言:
Language for getting something done quickly 需迅速解决问题时可用的语言。
Episode 57: Language for booking a venue 预定会场可使用的语言:
Episode 56: Language for setting priorities 制定优先次序时的语言
Episode 55: Language for telling someone what to do 在教某人学做某事时的用语
Episode 54: Language to use when you need to stand your ground 据理力争用语
Episode 53: Language to use when taking a phone message at a busy time 在工作繁忙时请来电人留言的常用语:
有600名游泳爱好者参加了在南伦敦一个户外游泳池里举行的“英国冬泳赛”。这个户外游泳池里的水接近冰点。在英国很多城市，包括伦敦都有这样的 ‘lido’户外游泳池。‘Lido’ 一词来源于意大利语，意思是海滩。
Episode 51: Language for conveying your ideas to others 如何向他人传达自己的想法。
Episode 50: Language to use when making someone redundant 公司裁员常用短语。
Episode 49: Language to use when accepting an award 在受奖发言时使用的套语。
Episode 48: Language to use when networking 参加人际网络联系时用的语言
Episode 47: Language to use for clearing up confusion 解除误解时用的语言
Will Anna manage to pitch her idea successfully to Paul?
Episode 45: Language for making an 'elevator pitch' “电梯游说”时用到的语言
Episode 44: Language to use for dealing with computer problems 处理电脑问题时用的语言。
Episode 43:Language to use when carrying out research 做调查研究时用的词语
Episode 42: Language to use in a business proposal 商业计划语言
Episode 41: The language of health and safety 健康安全政策的用语
At the offices of Tip Top Trading, Tom has taken a tumble. He was trying to catch a mouse but tripped over. Can Anna help sooth his pain? Before she can, she has an important health and safety form to complete.
Episode 40: Language to use in an appraisal 做工作评估时用的语言
Episode 39: Disciplining a member of staff 处罚教导员工
New recruit Rachel has been making life difficult for Anna and she's been making some bad business decisions. It's time to give her a warning but who is going to do it and what will they say?
Episode 38: Good customer relations 怎样保持良好的客户关系
Episode 37: Dealing with a difficult member of staff 和难相处的同事工作
Episode 36: Working with someone new 与新同事工作
How will Anna get on with her new colleague Rachel?
Episode 35:Briefing the manager 向领导汇报时用的语言；The next flight to London is in the morning. What are Anna and Tom going to do until then?
Episode 34: Clinching a deal 商业面谈客套语
Episode 33: Booking a flight 订机票时用的词语
Why is Tom so excited about going on a business trip with Anna?
Episode 32: Further negotiation 商业谈判用语
Episode 31: Sign on the dotted line! 签约！
听力挑战：法国的公司同意从 Tip Top Trading 购买什么商品？
Episode 29: Putting the feelers out 试探市场
Episode 28: Keeping your conversation professional 保持话题职业性
Episode 27: Delivering bad news 发布坏消息
Episode 26: Language for complaining 投诉用语
Episode 25 - The Big Cheese 大老板
Episode 24 - No smoke without fire 无火不成烟
Episode 23 - Risky business 风险生意
Episode 22 – The smoker 吸烟者。
听力挑战：Denise 建议 Anna 在计划股票管理策略时要首先做什么？
There's a big mix-up and it's time for Anna to learn some language that explains there has been a misunderstanding.
Episode 17 – Lemon-sized luxury boxes 柠檬大小的豪华包装盒
Language for politely refusing 婉言拒绝他人请求的语言
Language for talking on the phone 电话交谈用的词汇。
Giving feedback 提供反馈时用的词语
Language for pitching 推介产品时用的词语
This week's programme focuses on the beginning of a presentation and how to clearly explain what your audience can expect to hear.
Denise 用了一个什么短语来形容 Anna 将失去利用价值，帮不了任何人的忙。
This week's programme focuses on language to use when you want to disagree with somebody else’s ideas and put forward your viewpoint.
This week's programme focuses on language to use when you want to check you have got the correct information about something.
After Tom’s embarrassing mess-up of orders and visits from angry clients, the boss is not pleased. He calls Tom and Anna into Room 301 – the place where difficult conversations take place.
Mr Lime is not happy. He ordered grapefruit from Tip Top Trading, but he got pineapples. Anna has to apologise and sort everything out. How embarrassing!
Episode 6: Double-booked 第六集：撞期
Episode 5: The Queen of Sheba 第五集：Denise生气了
Episode 4: Doing lunch 第四集∶一起吃午饭
Episode 3: The crisis 第三集: 紧急情况
Anna's job interview continues. But with all the pressure and stress, she has frozen mid-sentence, unable to find the right word in English for what she wants to say.
Tip Top Trading: the fastest-growing company in the plastic fruit sector and Anna desperately wants to be a part of it. Her job interview for a position in sales is going to be a challenge. How will she cope?
English at Work 白领英语: 介绍